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Consumers are the Whole Problem; And it's Not Their Fault
What links climate change, pollution, child and forced labor, and deforestation? The answer is very simple: Us. The choices we make as consumers—what we buy, and how much we are willing to pay for things—have huge knock-on effects. Our collective buying behaviors impact the environment, fair trade, and human rights. And yet, in many ways, that’s not our fault, because it’s almost impossible for a consumer to know the real impact of the products she buys every day. A cheap

Steve Brown
Mar 9, 20213 min read


Trust, but Verify.
“Trust, but verify.” This Russian proverb was made famous during the 1980s when Ronald Reagan used it to describe the process of ensuring compliance with mutual nuclear disarmament by the USSR and the United States. The safety of the planet relied on transparency between two powerful and apprehensive nations; relying on both disclosure of information and verifiable evidence to develop trust. Today, the issues commanding America’s attention look different than nuclear war. Ec

Dylan Gaus
Feb 16, 20212 min read


Shopping in 2025: Personalized, Intelligent, and Supported
In 2020, COVID sent us to our rooms to think about what we’d done. Flights were grounded, factories went silent, and human activity slowed to a crawl. The skies cleared over Los Angeles and the Himalayan peaks were visible from India for the first time in decades. Home confinement has a way of focusing the mind and fueling self-reflection. We took stock of our lives, reassessed our priorities, and understood, perhaps for the first time, how fragile our modern way of life tru

Steve Brown
Feb 9, 20213 min read


With Technology Adoption - Timing is Everything
Exhibit A in “Timing is Everything” is: Telemedicine. I first gained experience with Telemedicine as a North American Healthcare sector lead in the mid-1990’s. We constructed telemedicine networks for some of the largest and most prestigious healthcare institutions in the US. They were trying to address the discrepancy of care quality and availability between urban and rural citizens. While there was efficacy and efficiency to be achieved using telemedicine, there were plenty

Jeff Gaus
Feb 2, 20212 min read


Are you Scared of Transparency? The Premise and the Promise.
In 2020 there were lots of scary things going on in the world, and perhaps more “transparency” is already on your radar screen as one of them. But should it be? As 2021 progresses let’s hope that most of last year’s truly scary issues subside. I have a feeling, however, that “transparency” as a concept, even a movement, will not be going away, it's going to become a bigger part of our lives. So, what exactly does that mean? And should we be concerned? The Premise: Simply pu

Milan Turk
Jan 21, 20213 min read


Optimism is Warranted
While I have in the past been accused of being a compulsive optimist, it is a pejorative I gladly embrace. In my role, one needs to be optimistic – yet, realistic – in order for projects, products, and companies to come to life. As the year begins, I commend our team for plowing through the pandemic and delivering, in spades. We know things will never be the same; we will not “return to normal.” There will be a NEW normal, and it will be very, very different from anything we

Jeff Gaus
Jan 5, 20212 min read
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